M.P. Singh (B.Tech)
Sr. Mentor : ( Uttar Pradesh Circle Head - Technical, at Excitel )
M.P. Singh is a senior mentor at Arnav Academy. He has been with the institution for more than two decades of unparalleled expertise in technology and network management. A visionary strategist with technical acumen, he has led large projects and technical teams across multiple cities and states successfully.
M.P. Singh started from the grassroots level, where he mastered the intricacies of fiber optic networks, FTTX implementations, and advanced network troubleshooting. Rising through the ranks with his exceptional leadership skills, he transitioned to strategic roles and oversaw crucial projects, including FTTX network deployments, ERP migrations, and connectivity for thousands of customers. As a Technical Lead at Excitel Broadband, he managed operations across 20 cities in Uttar Pradesh, earning the reputation as a results-driven problem solver.
With a passion for empowering aspiring professionals, M.P. Singh joined Arnav Academy as a mentor to bridge the gap between theoretical knowledge and real-world application in networking. He has guided his courses at the academy on the industry-relevant courses such as CCNA, CCNP, Cyber Security, and WiMAX technology. Innovation, hands-on training, and professional growth fostered through M.P. Singh have ensured that students achieved top positions in leading IT companies such as Wipro, Airtel, and Excitel.
A dedicated mentor, M.P. Singh envisions Arnav Academy as a national hub for networking education with the potential of shaping future leaders and transforming careers. His mentorship continues to inspire and elevate the next generation of IT professionals, driving them toward excellence in this field of technology.
Meet Our Industry Expert Mentor's
Saurabh Tripathi
Mentor – After-Sales Service & Customer Support Management
With over 15+ years of extensive experience in after-sales service, customer support, and operational excellence, Saurabh Tripathi is a seasoned professional who has led large teams and managed multi-brand service operations across leading organizations like Reliance Retail, Samsung, Voltas, and Cal-Comp Electronics. Known for his expertise in field service management, service center operations, vendor management, and team leadership, he has been recognized as India's Best Area Service In-Charge (ASI) for two consecutive years and consistently delivered industry-leading turnaround times (TAT).
Saurabh's entrepreneurial journey as the Co-founder of Shree Siddh Enterprises, combined with his leadership in managing after-sales service across 100+ service centers, showcases his exceptional ability to drive results, innovate processes, and mentor teams.
At Arnav Academy, Saurabh brings his wealth of knowledge, strategic insights, and passion for excellence to guide students in building successful careers in customer service, technical operations, and leadership roles. His mentorship is a valuable asset for aspiring professionals aiming to excel in the dynamic world of technology and customer service management.
